No refunds or returns on rugs and throws as they are special order items, returns must have return authorization number attainable via E-mail at: yourquestions@countrywesternhomedecor.com
returns are subject to a restocking fee of 15% and you pay return shipping. Damaged goods must be returned with return authorization number also available via E-mail: yourquestions@countrywesternhomedecor.com
once damaged returns are received replacements will be shipped.
Backorder
In the unlikely hood that an item is out of stock items will automatically be reordered. If the back order is more than 14 days you will be notified. Back orders under $50.00 will be cancelled unless other wise instructed.
Shipping Policies
Rugs and throws are special order items and cannot be returned. Unless there is a flaw in the workmen ship. Items ship Fed ex usually with in 5-7 business days.
Damaged Goods Policy
Any Damaged or Flawed merchandise must E-mail : yourquestions@countrywesternhomedecor.com
to receive a return authorization number.
$55 minimum order is required. All items except rugs, throws, metal art and Natural Cedar Furniture can be combined to reach your $55.00 minimum order.
